Patient Engagement Management
As the healthcare industry shifts to more of a patient-centered approach, it is critical for healthcare workers to be equipped with the proper patient engagement techniques. As an expert in the field, Medicalincs can provide a Patient Engagement Solution Suite (PESS) which includes Patient Communication, Patient Activation Evaluation, and Patient Experience Management.
The Patient Communication module includes care team training on Motivational Interviewing. The training can be delivered virtual and on-demand. (Example of Medicalincs Care Management training can be found on our Medicalincs Learning Academy Site Specifically:
Communication & Patient Engagement Techniques
Patient and Family Advisory Council (PFAC) ).
We can support remotely with planning a patient and family advisory council which promotes patient engagement.
Patient Activation Assessment includes assessing some beneficiaries’ readiness to maintain a certain degree of participation in their care. Patient Experience management includes capturing patient feedback and input in their care management.
Medicalincs recognizes that all ACOs and CPs are unique, so we develop solutions that are tailored to our partner ACO and CP.