CSA Trainings

This page hosts online training modules that were developed for Community Service Agencies (CSA). These modules will ground new Care Coordinators and Family Partners in the basics of Wraparound, the care planning model and philosophical foundation of Intensive Care Coordination (ICC) provided by CSAs. Seasoned Care Coordinators and Family Partners may also benefit from these modules as refresher trainings. This site will be updated as new trainings become available. Trainings may include an option to request a certificate of completion at the end of each training. These can be shared with supervisors or employers to demonstrate training completion.

Staff Roles in Wraparound
Defining Staff Roles in Wraparound

Care Coordinators and Family Partners are an essential dyad and a key part of the care planning team for families in Wraparound. This module is an introduction to the unique relationship between care coordinators and family partners, similarities and differences, and includes practice problem-solving with scenarios.