Off the Shelf TA

Behavioral Health Basics: Person-Centered and Recovery-Oriented Care Strategies Training

Time: Each individual topic can be selected as a module from the eleven below and can be presented in a 90 to 120-minute format.

Audience: Care coordinators, community health workers, and other direct care staff with limited formal training or education in behavioral health.

Location: Instructor led, virtual training or blended.

Goal and topics: The Behavioral Health Basics curriculum provides a comprehensive overview of behavioral health disorders, treatment, and recovery. The courses introduce foundational behavioral health concepts that care coordinators, case managers, and outreach workers can use to connect and engage with individuals and include practical strategies that can be applied to daily work. The curriculum includes 11 modules organized into three flexible groups – Foundational Concepts, Behavioral Health Basics, and Skills Development.

Module titles include:

  • Foundational Concepts in Recovery-oriented Supports
  • Keeping the Person First in Recovery
  • Recognizing and Responding to Trauma
  • Promoting Diversity, Equity, and Inclusion
  • Building a Self-Care Plan

Behavioral Health Basics

  • Understanding Behavioral Health Symptoms, Disorders, and Treatment
  • Understanding Co-Occurring Disorders and Substance Use Disorder Treatment
  • Reducing Stigma

Healthy Coaching Relationships

  • Building Relationships to Support Recovery
  • Encouraging Success Through Effective Communication
  • Preventing and Responding to Crisis Situations
  • Establishing and Keeping Boundaries

Modules can be expanded or delivered together in a series or full/half-day trainings as needed.


$10,000 - $25,000


Ongoing Availability


30-60 days


Either single or multiple participants (one ACO or CP per TA project OR multiple ACOs or CPs per TA Project)


Care Coordination / Integration

Consumer Engagement