Off the Shelf TA

Consumer Engagement


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The Autism Insurance Resource Center Logo

Autism Insurance – Information, Resources, and Training


Autism Insurance – Information, Resources, and Training The Autism Insurance Resource Center (AIRC) TA project will provide information, resources and training for staff and members of ACOs and CPs about insurance coverage and access to autism resources and treatments. This will be accomplished through a series of webinars for staff and members, development of a [...]

May 10, 2021


Advocates for Human Potential, Inc.

Behavioral Health Basics: Person-Centered and Recovery-Oriented Care Strategies Training


Behavioral Health Basics: Person-Centered and Recovery-Oriented Care Strategies Training Time: Each individual topic can be selected as a module from the eleven below and can be presented in a 90 to 120-minute format. Audience: Care coordinators, community health workers, and other direct care staff with limited formal training or education in behavioral health. Location: Instructor [...]


Camden Coalition

COACH: Getting out of the “fix-it” framework through meaningful engagement


COACH: Getting out of the “fix-it” framework through meaningful engagement COACH is a framework of techniques and tools designed to engage and empower individuals with complex health and social needs. Care team members will learn behaviors required to build authentic healing relationships, build self-efficacy, and create sustained behavioral change. The COACH training trains up to [...]


Institute for Community Health

Conducting Trauma-Informed Data Collection: Workshops


Conducting Trauma-Informed Data Collection: Workshops Trauma-informed approaches have been developed in the field of behavioral health care to promote healing and avoid compounding harm caused by trauma among both clients and staff. Experience and comfort with these approaches is valuable not only for clinical staff providing care, but for non-clinical staff who may be gathering [...]

May 11, 2021


Archipelago Strategies Group

Defining a Consumer Engagement Strategy


Defining a Consumer Engagement Strategy In this learning module, we will guide you through a step by step process to build a vision-driven consumer engagement strategy to help your organization accomplish specific business objectives, and goals over a given period of time. What you’ll learn: Define your short-term consumer engagement goals based on your organization’s [...]

July 28, 2020


Institute for Community Health

Developing a Program Framework and Performance Monitoring Plan


Developing a Program Framework and Performance Monitoring Plan Health care systems are increasingly developing medical management or care coordination programs, implementing new technologies, and providing additional support services to address barriers to care faced by vulnerable populations. This Off the Shelf TA project will help organizations better articulate and monitor their initiatives. It will also [...]

May 11, 2021


Archipelago Strategies Group

Digital Strategies Best Practices


Digital Strategies Best Practices A solid digital presence is more important than ever. This course will give you a broad understanding of some of the digital strategies your organization can put into place to effectively engage target audiences given the current limitations with in-person outreach. For ACOs, this is an opportunity to learn how to [...]

July 28, 2020


Archipelago Strategies Group

Engaging the Hard to Reach via Facebook (For ACOs only)


Engaging the Hard to Reach via Facebook (For ACOs only) When it comes to choosing a consumer engagement platform, Facebook is still one of the best ways for ACOs to reach target audiences. Whether you are new to Facebook consumer engagement or have begun but want to know more about targeting your materials or your [...]


Institute for Community Health

Gathering Patient Input to Inform Program Development


Gathering Patient Input to Inform Program Development Patient feedback is key to implementing new initiatives and improving existing programming. Developing approaches to collect high-quality and useful information from patients can be time-consuming and challenging for ACO and CP staff. With this Off the Shelf product, ICH will help ACOs understand and document their program components [...]

May 11, 2021


Archipelago Strategies Group

Get Media Attention


Get Media Attention Both ACO’s and CPs can use earned media to their advantage. For ACOs, earned media is a great tool for direct outreach to their members. For Community Partners, earned media provides an opportunity to raise the organization’s profile and strengthen their relationships with referral sources and ACOs. Are you effectively reaching out [...]

July 28, 2020


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